How to Contact the Student Help Desk
•  Call 240.895.2357 off-campus, 2357 on-campus
•  E-mail studenthelpdesk@smcm.edu
•  Visit Baltimore Hall during open business hours.

Downloads

Below is a list of software that may be useful for your computing needs while you're a student at St. Mary's. Each piece of software listed below is either free or provided free to students of St. Mary's. St. Mary's College of Maryland, Campus Technology Support Services, and the Student Help Desk claim no responsibility for them, nor any liability in the event that downloading or using the software damages your computer.

Also provided is a listing of all the documents provided by the Student Help Desk available for download in either Microsoft Word () or Adobe Portable Document Format () files by clicking on the corresponding icon.

Windows Macintosh Student Help Desk Documents
  • New Student Information
    · Information for Students - An overview of all the information that every St. Mary's student should know
    · Information for Parents - An overview of all the information that every parent of a St. Mary's student should know
    · Recommended Computer Systems - Minimum and recommended computer systems for the 2005-06 academic year

  • Using Campus Services
    · Blackboard Manual - Student manual for using the Blackboard academic classroom
    · Campus Wireless - How to access the campus wireless on your laptop
    · G Drive - How to access your G Drive from ResNet or off-campus
    · Pay for Print - Pay for Print instructions and troubleshooting
    · ResNet - How to get your computer connected to the SMCM Residential Network
    · ResNet Troubleshooting - Troubleshooting tips for connecting to ResNet
    · Web Accounts - How to connect to your St. Mary's webspace and tips for website building
    · Voicemail - How to setup and use your St. Mary's voicemail system

  • General Information
    · Computer Maintenance - Periodic computer Maintenance that you can do to keep your computer running smoothly
    · Computer Repair - Contact information for major computer vendors and local businesses that can help repair your computer
    · Computer Security - Five security topics every St. Mary's student should be aware of and understand (Passwords, Firewalls, Critical Updates, Spyware, Physical Security)
    · "Good" Computer Users - How to be a "good" computer user and keep your data safe

  • User Instructions
    · Spam Filter for Apple Mail - Set up a filter to move e-mail marked as [SMCM-SPAM]
    · Spam Filter for Entourage - Set up a filter to move e-mail marked as [SMCM-SPAM]
    · Spam Filter for Outlook 2003 - Set up a filter to move e-mail marked as [SMCM-SPAM]
    · Spam Filter for Outlook Express - Set up a filter to move e-mail marked as [SMCM-SPAM]
    · Spam Filter for Outlook XP - Set up a filter to move e-mail marked as [SMCM-SPAM]
    · Spam Filter for Webmail - Set up a filter to move e-mail marked as [SMCM-SPAM]


Page last updated on 11.27.2007